The impact of special days in call arrivals forecasting: A neural network approach to modelling special days

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چکیده

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The impact of special days in call arrivals forecasting: A neural network approach to modelling special days

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ژورنال

عنوان ژورنال: European Journal of Operational Research

سال: 2018

ISSN: 0377-2217

DOI: 10.1016/j.ejor.2016.07.015